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Documents and Privacy

Documents and Privacy

Why Are You Asking Me For So Much Information?

All information we ask is required to advance your claim. We do our best to handle your claim by asking for information only when necessary and we ask for your booking confirmation so that we don’t compromise your privacy. You have the best knowledge of what happened to your flight, but if you can’t find the confirmation, the only alternative is to contact the airline directly.

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Documents and Privacy