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Submitting Claims

Submitting Claims

My Flight Got Cancelled And I Received A Refund. Can I Still Claim?

As long as the airline didn’t notify you at least 14 days before and your flight is eligible under EC 261, the answer is yes – passengers can receive both compensation AND a refund. In order to receive the refund though, it is the policy of many airlines to ask you to sign a waiver, with which you give up your rights for further compensation. These documents often times include a forfeiture of compensation clause, which makes it impossible for you to claim compensation. If you wish to claim for your compensation, be sure to read the fine print in any of these documents.

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Submitting Claims

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